Now Hiring - Retail Sales Associate - FT in Palo Alto, CA

JOB TITLE: Retail Sales Associate NON-EXEMPT

FULL-TIME: Stanford Shopping Center | Palo Alto, CA Store Hours Monday - Friday 11am - 7pm PT, Friday - Saturday 10am - 7pm PT, Sunday 11 am - 6pm PT

REPORTS TO: Retail Store Manager

POSITION SUMMARY: Assist in the day-to-day sales of the retail store; providing outstanding sales and service assistance to retail customers, achieving sales objectives, handle routine sales/service issues and escalations, executing store maintenance and visual merchandising tasks and working with associates within the store to improve selling skills, product knowledge and sales results.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Interact with all customers and maintain empathy and positivity in all interactions.
• Demonstrate the use and maintenance of machines.
• Set and achieve personal sales goals and assist in achieving store goals.
• Use Point of Sale system to process customer sales, returns, and swaps.
• Greet all customers in the store.
• When possible, offer coffee to customers as they shop or are waiting to enter the store.
• Clean and sanitize coffee service area and store surfaces.
• Restock and merchandise products and display areas.
• Assist with store opening and closing duties.
• Other duties as assigned.

REQUIREMENTS:

• Be able to sit, bend, stand, move around the store and stockroom, and lift items up to 40 lbs. unassisted and possibly more on occasion with assistance
• Be able to use common retail tools such as basic computer applications
• Must be able to read and write in the English language

SUPERVISORY RESPONSIBILITIES: None

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent.
• 1 year of experience in customer facing sales
• Work experience using POS and/or inventory management system.

PREFERRED QUALIFICATIONS:

• Coffee/barista experience is a plus

Seattle Coffee Gear is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, creed, sex, age, national origin, citizenship, marital status, veteran or military status, disability, genetic information, sexual orientation, gender identity or expression, or any other category protected under applicable law. We strive to find ways to attract, develop and retain highly qualified individuals representing the diverse communities in which we live.

BENEFITS

• Employee Discount of 30% off the current retail price
• Perks At Work – Employee Discounts on Electronics, Travel, Home, Auto, Food, Gifts, Apparel, Movie Tickets and More
• Subsidized Bus Pass or commuter card
• Full Benefits (Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Pet Insurance)
• Voluntary supplemental life insurance and AD&D
• 401(k) Plan Participation
• Profit Sharing
• Employee Assistance Program
• Paid Time Off Accrual (Vacation and Sick)
• 7 Paid Holidays
• Opportunity for Advancement
• Entry Level Positions
• Paid Training
• EOE

Seattle Coffee Gear specializes in providing knowledgeable and expert advice to folks who want to make a better cup of coffee. We're a privately held company that is growing and is looking to add another member of our fun and dynamic crew!

Location: 660 Stanford Shopping Center, Palo Alto, CA 94304

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
SIMON CENTERS WITH NO STATE OR LOCAL MASK REQUIREMENTS In Palo Alto where there is no local jurisdictional mask mandate, employees who are fully vaccinated may work without a face mask or face shield. If not fully vaccinated, masks strongly recommended.

Ability to commute/relocate:

• Palo Alto, CA 94304: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• customer facing sales: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location